Garden Tower Standard Twin Room Smoking bed-sharing children is extra
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Tokyo · Tokyo City Area
Hotel New Otani Tokyo Garden Tower
A 5-star tower hotel in Chiyoda with a 400-year-old Japanese garden, direct metro access, and a choice of restaurants and bars.
- 25-minute walk to the Imperial Palace
- Seasonal outdoor pool and garden area
- Paid shuttle service and on-site parking
8.6
Great
2318 reviews
Booking.com 8.6 · 2318 reviews
About
Hotel New Otani Tokyo Garden Tower
Hotel New Otani Tokyo Garden Tower sits in the Kioi-cho district of Chiyoda, a 25-minute walk from the Imperial Palace. The hotel groups its facilities across two towers, with the Garden Tower offering rooms that mix classic comfort with practical touches like mini-bars, electric kettles, and flat-screen TVs.
Beyond the rooms, the property is known for its landscaped garden — a genuine retreat in the middle of the city — plus a seasonal outdoor pool, a business centre, and a range of dining options from a coffee shop to several restaurants and a bar. The lobby includes a currency exchange, concierge desk, and 24-hour security, and the metro station sits right next to the property.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- Concierge desk
- No pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- A garden that steals the show — Guests repeatedly call the Japanese garden a highlight — some call it a work of art, others simply say it's a dream. It's a rare green space in central Tokyo.
- Location next to the palace and metro — The hotel sits next to the Imperial Palace (a 25-minute walk) and directly beside a metro station, making it easy to reach the rest of Tokyo. Several reviews highlight the convenience.
- Strong service and staff — Rating categories for service and staff both sit at 9.2, and reviews mention helpful staff finding transport and providing experienced assistance.
–
Worth weighing
3 to weigh- Some rooms show their age — While guests appreciate the amenities, a few note that the twin/double room feels 'vintage' or 'a little outdated' — though they still praise the comfort and bathroom.
- Price is on the higher side — At £280 per night and a Value rating of 8.8 (below the hotel's overall 8.6, but above average for the area's 8.9), it's a premium stay. Some guests note good value, but for the class, you pay for the location and garden.
- Check-in window is narrow — Check-in is only from 15:00 to 23:59, which may be tight for late arrivals. Plan your travel accordingly.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Garden Tower Standard Room Run of House Check 1700 Check out 1200 bed-sharing children is extra
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Graden Tower Standard Twin Room Garden View Non-Smoking bed-sharing children is extra
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Graden Tower Standard Double Room Garden View Non-Smoking bed-sharing children is extra
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Garden Tower Suite Non-Smoking kids sharing a bed
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Garden Tower Standard Twin 2 Rooms Connecting Rooms Non-Smoking bed-sharing children is extra
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Garden Tower Suite Non-Smoking kids sharing a bed
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Garden Tower Deluxe Room Non-Smoking bed-sharing children is extra
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Garden Tower Standard Twin Room Non-Smoking bed-sharing children is extra
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Garden Tower Standard Double Room Non-Smoking bed-sharing children is extra
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Garden Tower Standard Triple Room Non-Smoking bed-sharing children is extra
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Garden Tower Deluxe Triple Room Non-Smoking bed-sharing children is extra
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Garden Tower Suite Twin Non-Smoking kids sharing a bed
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
- Free toiletries
- Bathroom telephone
- Electric kettle
- In-room breakfast
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
- Carpeted floor
Food & Drink
- Restaurant
- Bar/ Lounge area
- Special diet menus
- Children's buffet
- In-room breakfast
Pool & Spa
- Seasonal outdoor pool
- Garden area
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
- Babysitting/Child services
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 2,318 reviews
Booking.com · 8.6 · 2318 reviews
8.6Verified guest“Even if the decor feels a bit dated, everything you need is there. The metro is literally next door, and the garden is a dream.”
8.6Verified guest“Guests get free soft drinks, tea, and fruit.”
8.6Verified guest“The connecting rooms worked well for our family with children.”
8.6Verified guest“The garden is beautiful and breakfast is excellent.”
8.6Verified guest“The views from the window, the park that feels like a work of art, the luxurious breakfast, the friendly staff, and the location — all memorable.”
8.6Verified guest“The garden alone is worth it.”
04 — Location
Getting around Tokyo
The property sits in Tokyo.
Imperial Palace: A 25-minute walk from the hotel, the palace grounds offer historic views and a large park — a good morning walk.
Kioi Hall: About a 4-6 minute walk away, this concert venue is a short stroll for evening performances.
Downtown Tokyo: The hotel is about a 20-minute walk from the downtown core, with shops, restaurants, and nightlife.
4 1 Kioi Cho Chiyoda Ku, Tokyo, Tokyo City Area, 102-8578, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 451 rooms
06 — Questions
Frequently asked
Does the hotel have parking on site?
Yes, Hotel New Otani Tokyo Garden Tower offers parking for guests. There is also a paid shuttle service for getting around.
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59 and check-out is until 12:00.
Are pets allowed at the hotel?
No, pets are not allowed at the property.
What dining options are available?
The hotel has a restaurant, a bar/lounge, and a coffee shop. There is also in-room breakfast and special diet menus on request.
Is there a pool at the hotel?
Yes, there is a seasonal outdoor pool, which is open during warmer months.
The bottom line
For travellers who want a calm, garden-side base near the Imperial Palace with direct metro access, this 5-star tower delivers. The garden alone is a reason to book, and the service and dining options add to the pull — just be ready for a classic (not cutting-edge) room style.
8.6A polished, traditional Tokyo stay with a spectacular garden — ideal for first-time visitors and repeat guests alike.
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